SERVICE AND SUPPORT
WE OFFER:

        Equipment commissioning that includes check of the connection accuracy, check of the assembling accuracy, check of the connection accuracy, equipment start-up and operation modes set-up.
     Maintenance that is periodical realisation of routine scheduled maintenance, inclusive of functional technological testing of the equipment and check-up of its condition, to provide proper functioning of such equipment.
     Warranty servicing that is a set of actions to assure equipment operability. Warranty servicing covers the regular check of working parameters of the equipment, fulfilment of all kinds of repair works and, if needed, replacement of worn-out parts, as well as all emergency works upon customer’s call.
Post-warranty servicing that is a special form of servicing for the equipment that was earlier purchased at OUR Company, which servicing is not always included in standard commitments to the customers.

IF WORKING WITH US, YOU MAY ALWAYS RECKON ON:
     - reliability;
     - efficiency in your equipment utilisation;
     - extension of the warranty for the whole period of service agreement validity;
     - prompt response and urgent service back-up;
     - reception of complete information on the equipment;
     - cost saving, both with regard to contingent repair expenses and to operating expenses;
     - custom-tailored approach to every customer!
   
   We use special diagnostic benches, testing grounds, testing benches and so on, to carry on equipment diagnostics, testing and servicing.
The technical and regulatory documentation intended for use by the professionals from Propac LLC is updated quickly and efficiently, this allowing them to receive the most advanced and accurate information for equipment maintenance and repair, in a timely manner.
We provide continuous advanced professional training of our staff: our professionals are trained and taught at the equipment manufacturing plants and, as well, get to know new trends in our equipment servicing and repair, on a regular basis.
All types of repair and warranty works are realised in conformity with international standards, with the help of branded tools and testing benches.
The equipment that passed servicing maintenance is completely on a par with new items, from the point of view of its technical specifications.